Our pre-sales customer service operates 24h through multiple channels to promptly respond to customer inquiries.
During the sales process, our sales manager will reply customer all question about production, quality control, and transportation, payment and so on by communication with every Dep.
Afetr sales, we keep strict retention samples, any quality problem we will re test and ask for third-party inspection partners like SGS to test sample. We offer unconditional refunds for any goods found to have quality problems.
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